“They were informative about the issue and the repairs, very professional and efficient, I would definitely recommend their services to my family and friends”
–Elizabeth S.
“Both technicians were professional and knowledgeable. They fixed both of my appliances and fully explained to me what were the issues. I’d recommend them to anyone.”
–Kayla W.
“Lamar is excellent and able to quickly diagnose and fix the problem. He very professional and friendly.”
–Kim B.
“Wonderful employees.”
–Cherri H.
“Jimmy was professional, on-time, and able to quickly and effectively identify and fix the problem.”
–Jonathan S.
“Was very professional and courteous of everyone. Fixed my stove quickly and even was nice to my dog.”
–Tracy T.
“Our dishwasher has needed repair 3 times in the past 1.5 years. Each time, our home warranty company has sent out a different company. This time, they sent out Rudy from Xigent. It was the fastest we ever got a technician to come out and Rudy was fantastic. Quick to diagnose the problem, ordered the part and it came and was installed within the week. Thanks, Rudy! Will definitely request Xigent if anything else needs service.”
–Angela F.
“Jimmy was nice and professional. He explained what he was doing and why in layman’s terms. He was on time and very respectful and courteous. And he liked my dogs!”
–Anita F.
“Kiley was wonderful to work with, prompt and courteous. She diagnosed our issue easily and was able to quickly remedy the situation by replacing a part she had with her. Favorite repair person we’ve had help us! Highly recommend Xigent as well, they scheduled us quickly and are always helpful and responsive.”
–Elizabeth F.
“The repair person was very friendly and efficient.”
–Cynthia W.
“Fast friendly and professional service.”
–Jeremy P.
“Thank you for replacing old parts and doing a much needed maintenance on my Kitchen aid dishwasher. I hope it will continue running well for a long time to come.”
–Debbie P.
“Very thorough and professional!”
–Kathy B.
“The company was quick and responsive. Rudy the technician was AMAZING. He checked everything removing most of the panels to do so, determined the problem was a crimped wire that happened during production, he quickly replaced the wire and tested to make sure everything was working before he left. Will make sure the warranty company sends all my appliance problems to them. Highly recommend them!!! As a note, we were without a stove or oven for a month. The warranty company initially sent another shop out. The first guy spent 5 minutes looking at the stove without removing any panels then told me they needed to order a part. That was almost a month ago. That company scheduled and cancelled 2 follow up appointments and no showed for 1. XIGENT AND RUDY SAVED THE DAY! HIGHLY RECOMMEND THEM! Will never use any other company.”
–Al G.
“Thank you for replacing old parts and doing a much needed maintenance on my Kitchen aid dishwasher. I hope it will continue running well for a long time to come.”
–Debbie P.
“I would recommend Rudy the service technician from Xigent. Great service.”
–Louis B.
“He listened to my issue and resolved it right away. I would have Rudy out again to fix stuff if I needed.”
–Sheronda B.
“Jimmy just left. Courteous, respectful, came in masked without asking. Took care of the drainage problem in the dishwasher quickly. The problem was easier than expected, so only charged me for a visit. They even got me in more quickly than anticipated. I will use them again.”
–Ruth B.
“Excellent service & customer service. Service Technician explained what was wrong & steps he did to fix it.”
–Sherry D.
“Very knowledgeable, friendly and helpful technician. Explained everything well.”
–Jean H.
“Was very friendly and quick. I just wish I caught the guys name, he was a professional older guy with a great attitude. 10/10 call them again.”
–Matthew C.
“VERY professional, responsive, good communication. Was able to diagnose the issue fast, got part within a week, and was out the next to fix.”
–Liquid G.
“Mark Taylor the technician was great. He communicated with me as to when he would arrive. He talked me through the repairs and replacement parts. He kept his work space clean and tidy. He left everything in good working order.”
–Tammy H.
“Mark, Jim and Kevin did a great job diagnosing and repairing my LG refrigerator. The parts came in early and they got me on their schedule right away. Clean, courteous, knowledgeable and very professional staff and repair experience. Highly recommend Xigent.”
–Keith A.C.
“Professional, assisted me with getting boxes ready for their return to Sears parts replacement for my fridge. I will definitely call them first when I have issues with large appliances.”
-Tamara B.
“Mark was so pleasant, personable & highly skilled. He was very thorough & wanted it done right. I appreciate Mark’s skills & hard work! My refrigerator-freezer no longer leaks & is quiet! Thanks, Mark, for an outstanding job!”
-ML S.
“Xigent was easy to schedule with and came when they said. They were very communicative, and our tech, Mike, was awesome! They got us fixed up quickly for a fair price. Well recommended!”
-Isaac A.
“I have used Xigent for a few appliance repairs now, and they have always been so helpful and responsive. Before I found them I had called around to other places who were unable to get to me for a couple of weeks. Xigent has been able to get someone out in one or two days. I highly recommend them for your appliance repairs. They are fast, efficient, and guarantee their work.”
-Melissa W.
“Rudy was also friendly and responsive to my needs and questions. He made an effort to get the job done earlier than scheduled. Gracias!!”
-Lucrecia S.
“Very responsive! Communicated after an evaluation, as parts ordered, received, and scheduling the repair work. They did what they said and showed up when they said they would!”
-Rhonda R.
“We have a Samsung stove and an error code came up. Finding somewhere that services Samsung in our area is hard to find. Jimmy was friendly, easy to talk to and let me know what he did and what he found.”
-Katiemarie H.
“We had been waiting for resolution from a different appliance service for 3 months. When a second appliance needed immediate repair we were connected with Xigent. Jimmy showed up on the same day, addressed BOTH appliances with success, and was the NICEST guy!! I would definitely call Xigent again to have Jimmy help us in the future.”
-Cece C.
“Technician was very polite. She knew what she was doing. And very efficient. She is a very good employee.”
-Richard T.
“Lamarr was THE BEST repair person we have ever had.”
-Jeanne E.
“Excellent job, on time, pleasant tech. Mike can come back if needed. We have used Xigent before and have always been extremely happy. The other repair techs also were wonderful.”
-Janet C.
“Very fast appointment, Mike showed up about an hour before they said he would be here. Very reasonable cost to fix my wash machine. Thank you Mike, and thank you Dean for getting me scheduled so soon.”
-Sherri R.
“Dryer wouldn’t turn and buying a new one was going to run about 789$. So I figured anything less than that for a repair job would be the more logical choice. Called them up and they had a guy out to my house by the next day. He fixed the dryer on site… Very decently priced IMO for a repair job. He also informed me they do washers, dishwashers, ranges, and other household appliances. I will be keeping their number for future repairs.”
-Erin C.
“Thank you Mike & Mark, we appreciate your coming out within a few hours to fix our dryer so it didn’t start a fire! Service was super fast and very friendly. We’ll call again the next time an appliance has a problem.”
-Kari F.
“Priced right, courteous ,and very professional. These repair people know what they’re doing but actually had parts in the truck. WOW!”
-Bob K.
“We were scheduled through our home warrenty for washing machine repair. Scheduling was easy and Kevin arrived right on time. He spent a considerable amount of time working on the machine but the complete repair needed a part. We were advised parts were hard to come by right now. Xigent Appliance Repair was very diligent with their follow-up calls and kept us informed along the way. Unfortunately the part was still nowhere to be found and after waiting 10+ weeks of waiting for the part our home warranty company is replacing the machine. Xigent went above and beyond what most companies would have and our family appreciates their effort.”
-Jennifer L.
“Xigent was assigned by my home warranty company. Scheduling was easy, they showed up on time, ordered the necessary parts and came back two weeks later to complete the job. They also cleaned up and put my stuff back where they found it in the cabinet that they had to empty.”
-Jennifer W.
“We were scheduled with this company through our home warranty to repair our refrigerator. They were super responsive and communicative. Even when a part was delayed that our home warranty company had ordered, Xigent ordered the part on their own to make sure our fridge could get repaired and made room in the schedule for us. They were very friendly and helpful through the whole process.”
-Kaleigh B.
“We were placed with this company through our home warranty and it was an excellent experience. Things got a bit behind during the snowy weather, but overall they were timely. Lamar was our main repair person, and Kevin also came out for the second visit. Lamar was really great. He was very knowledgeable and personable. My washing machine was in bad shape, but these two guys now have it working better than ever and the job was done quickly and done well. I’m very happy with everything about this company and highly recommended them.”
-Aimee H.
“Xigent Appliance Repair is TERRIFIC! They call ahead of time; they’re very polite and nice; and they KNOW THEIR STUFF. They serviced us in Beaverton, and Lamar is a real great guy. Thanks, Xigent. We’re passing the good word about your 5Star business around town.”
-Gregg C.
“We’ve had 2 different techs and both were very courteous and respectful. Got right to work and easily diagnosed the problem and took care of it.”
-Daniel G.
“Got microwave repaired through AHS warranty. Excellent communication, very professional and finished the job with quality and time.”
-Amrish K.
“My 5 year old LG dishwasher needed repair. Jimmy from Xigent did an excellent job. Answered all my questions and made many helpful suggestions for use and cleaning of dishwasher and even added a few suggestions on my washing machine. Very friendly, personable guy.”
-John A.
“Fast service, nice customer service. I really appreciate that the technician explained what happened.”
-Jazmin P.
“Best repair service! Fast and professional response. Jimmy showed up on time and was thorough, knowledgeable and a pleasure to work with. Price was more than reasonable. I highly recommend.”
-Susan F.
“Lamar was knowledgeable, professional and friendly! He was able to repair our washer quickly! The staff I spoke to was also friendly and communicated each step of the way! Thank you!”
-Jennifer D.
“Sent email this morning had washer fixed this afternoon. Very helpful and efficient. I would recommend this company everyday. Mike did not mind as I watched and learned what he was doing. Thanks Mike.”
-Kari P.
“Exceptional customer service front start to finish.”
-Greg L.
“Xigent Mike repaired my LG Dryer. Setting up an appointment was simple. Arrived on time and now my dryer works great. Thanks for everything. I will definitely call again next time I need appliance repair.”
-Jennifer E.
“I called Xigent to repair my washing machine. The gentleman I spoke to on the phone was professional and courteous and was able to get a repairman to my house promptly. Mike , my repairman, showed up on time, followed COVID 19 protocol, was extremely pleasant, and diagnosed the problem within minutes. He informed me that the part I needed was no longer being manufactured but he made a call and was able to locate it for me! He returned as soon as he received the part and had my washing machine up and running in 15 minutes! An amazing experience start to finish! Thank you!!”
-Jennifer N.
“My Home warranty folks booked Xigent to repair my washer which was earlier assigned to “Sears”, who cancelled my appointment after 15 days and pushing it further to another 20 days. Xigent showed up the next day after the work was scheduled with them. The gentle man who came to repair my washer( Don’t recall his name , even though it was repaired yesterday), was very knowledgeable and friendly. He figured out the issue in less than 5 mins and replaced a broken coupler in less than an hour. Great work , no mess and very professional. Thank you and keep up the good work, Xigent!”
-Surer F.
“Kudos to Jim from Xigent, he came all the way to Forest Grove from Albany to remove a stuck water filter from my refrigerator. Knowledgeable, friendly, professional, prompt, and expeditious!”
-Kermit A.
“The dishwasher, stove-cooktop, and refrigerator all needed repair. My home warranty sent Xigent to do the repairs. I worked with Jim and Rudy who were professional, friendly, and kept me updated along the way as parts needed to be ordered for all appliances. They both followed COVID-19 safety procedures, which I really appreciated. All appliances are now fixed and they all work great. I highly recommend Xigent for appliance repairs.”
-Kelly
“I will add timeliness and professionalism. The technician took the extra time to insure my dishwasher was fixed. On the other hand, Sears, the prior vendor, did not fix the problem, and was a no show in the second appointment. Xigent is a much better representative of AHS.”
-Pierre R.
“Good job…Done right the first time.”
-Patty A.
“Very efficient use of his time. Came back the same day to complete repair. Highly recommend to use XIGENT.”
-George H.
“Jim Strader was excellent and knew immediately how to fix the problem He cleaned up and put everything back together. My dog loved him too and I would request him again.”
-Jan B.
“I called on Friday afternoon, and had an appointment on Monday. He said he will order the part, and it will be mailed to my house.”
-Cynthia P.
“Jimmy was very helpful and knowledgeable!”
-Elizabeth S.
“Kevin and Jimmy both arrived on schedule. They were both professional, friendly & clean. The stovetop repair required a part to be ordered. Even with COVID-19 going on, the part was received & installed in a very short time. We are very happy with the service we received. Thank you!”
-Helen K.
“My repair on my stove was done in a professional and timely manner.”
-Brad T.
“This is late coming but I still wanted to state how awesome the repair guys were. Jim Strader was awesome and a very good instructor. He showed me so many things I did not know about my refrigerator. I’m a happy customer. Thanks to all,
-Mary K.
“Jimmy did a great job for our dishwasher repair. We highly recommend him for his experience, great explanations, and timely calls. The organization is professional!”
-S. K.
“Xigent has impressed me. I have a home warranty policy and a stove with an error. I have to say that from the moment I spoke with the person who arranged the technician to the visit today I have been very pleased. Friendly, helpful and knowledgeable the whole experience has really been fantastic. Honestly, if I was not using a home warranty this the company I would be first to call for any appliance repair. Three cheers for Xigent! Thank you!”
-Alice M.
“Xigent was able to come out the next day and repair my broken dryer! They had the part with them and were done within an hour. Very nice staff both in the office and those who came to my home to do the repair. Would recommend!”
-Sarah S.
“Called in yesterday to make am appt. for a dishwasher repair. The gentleman on the phone was very professional and set the appt. for today. Jimmy showed up in the allotted time frame and quickly diagnosed it to a loose connection that was arcing and starting to melt. Explained what had happened, repaired it and gave us a few quick tips on the maintenance of our dishwasher. So instead of just closing up the dishwasher panel and leaving he seen that the power cord had not been placed in the electrical track properly and took an extra couple of minutes to fix that as well. Service goes a long way and I was very pleased with the service we received. We will definitely call Xigent Appliance Repair next time we have a appliance repair. Thank you Jimmy!!”
-Raymond P.
“Great service! Very professional and friendly. Will definitely use them again.”
-Madison L.
“Great service, our tech Jimmy was very professional and friendly. Very pleased with the quality of service provided.”
-Shawnna B.